Terms and Conditions
The lodging company Reserva Biológica Tamandua, located in Drake Bay, 3km crossing the La Bijagua River, Costa Rica, is governed by the following conditions to provide the Accommodation Services:
a.) This Website contains detailed information on the lodging services in the Tamandúa Biological Reserve, if you do not understand / understand, you can go to the “Contact” section and fill out the form and specify the information that you want us to provide . We only offer the services detailed here, any other service outside the Services that we provide, we can provide it, however the responsibility is absolutely the Client.
b.) The Client before Making the Payment or Confirming the Reservation of the Services, if he / she suffers from any Chronic or Terminal illness must indicate us to the electronic mail: firstname.lastname@example.org To safeguard the Health of our Clients or in case it requires Additional Policies for the instance in the Place or its effect will be declared that it does not make us responsible for any situation. If you suffer from any disease and do not communicate via email and an unforeseen event occurs, the Customer is the only responsible.
C.) The Customer Information is Private and is for administrative use only, including to communicate about the offer of Services, confirmation of Services / Products and only information about Tamandua Biological Reserve.
d.) If the Client wishes or occupies a different or special Food, he must indicate it by email email@example.com otherwise if he becomes ill due to some type of Food that he consumes in our lodging and he has not communicated it, the Client He is the only one responsible.
e.) All Customers must make the reservation and prepay 50% of the amount established in our Online Booking Systems, through PAYPAL. Once this amount is paid if you cancel the reservation, A REFUND OR RETURN OF 50% OF THE DEPOSIT WILL BE MADE, because this money is for Blocking the Room and / or service.
The rest of the money will be canceled at the establishment at the time of entry in cash or PAYPAL
f.) amandua Reserva Biológica is not responsible for food and services or products consumed outside our establishment or that are not supplied by our Company.
g.) For the Tours the information will be provided by email firstname.lastname@example.org about what they should carry, what the tour covers and what our company offers, any other service they wish to communicate before performing the Tour with 8 days before its completion.
h.) For the “Tour de SIRENA” must be reserved and canceled ten (10) days in advance, and the “Tour Overnigth” with a deadline of one month.